OFFICE HOURS

    Post Captain Office Hours are weekly, half-hour, live Q&A sessions led by our Slate experts—open to the entire community and designed to help you get practical answers on all Slate specific topics. These highly interactive sessions are purposefully designed to foster participation and an open discussion. Please consider submitting your questions in advance.

    Audit Queries to Keep Your Data on Track


    Get a practical introduction to using audit queries in Slate to identify data integrity issues and support clean-up efforts, along with guidance on setting up notifications to keep your data organized and running smoothly.
     
    Who Should Attend:
    Slate Captains looking for ways to verify data accuracy.

    Scheduling the 3 Days at Summit


    Slate Summit starts on June 24! Now is the time to develop your personalized Slate Summit schedule that aligns with your professional goals and areas of interest. Chat with experienced Summit goers about some tips for creating your schedule.
     
    Who Should Attend:
    All Slate users! Even if you aren't attending Summit, this is a time to check out the content to watch for later. 

    Making Connections at Summit


    Slate Summit is 3 days of non-stop content and fun, but don't forget to network a bit. We will discuss practical strategies for building meaningful connections and expanding your professional network during Slate Summit.
     
    Who Should Attend:
    All Slate users! Even if you aren't attending Summit, this is a time to chat with other users. 

    LIVE from Nashville: Summit Edition


    Can't attend Slate Summit this year? We've got you covered with updates on all the new features and the fun!
     
    Who Should Attend:
    All Slate users! 

    The Next Year in Slate


    Explore the features, trends, and platform changes likely to shape Slate over the next year. Let's chat about practical strategies for testing, evaluating, and rolling out new functionality at your institution.
     
    Who Should Attend:
    Slate Captains who are excited to get started with their next projects.

    Troubleshooting for Everyday Slate Challenges


    Learn a practical framework for troubleshooting in Slate, including how to identify root causes, isolate issues, and efficiently resolve common configuration, data, and workflow problems.
     
    Who Should Attend:
    Slate users looking for tips on troubleshooting in their database.

    Turning Marketing Data Into Decisions


    Learn how to use UTM tracking, ping data, and Slate's reporting tools to connect audience behavior to real decisions, from understanding which sources are driving engagement to knowing what data-driven decision making actually looks like when you are in Slate every day. 
     
    Who Should Attend:
    Marketing professionals and Slate captains involved in email campaigns, queries, or reporting.

    Keeping Your Database Running Smoothly


    Explore best practices for database stewardship, annual cleanup, and long-term Slate maintenance to ensure your instance is organized, scalable, and ready for the year ahead.
     
    Who Should Attend:
    Slate captains ready to tackle cycle prep for the next year.

    Using Engagement Data to Drive Strategy


    Learn how to build and refine engagement scoring models in Slate to better measure applicant and student interest, prioritize outreach, and support enrollment strategy.
     
    Who Should Attend:
    Slate captains tracking engagement and interaction of records.

    Internal Portals in Action


    External portals are fun, but using portals internally are a game changer. Explore different ways portals can be used in Slate to enhance the user experience, including faculty portals, user-scoped portals, homepage experiences, and other internal-facing resources.
     
    Who Should Attend:
    Slate captains inspired to take their user experience to the next level.

    Beyond Record-Based Sends in Deliver


    Explore advanced mailing strategies beyond standard record-based sends, including deduping options, recipient list design (records vs. emails vs. users), recurring mailing behavior, and real-world use cases for complex internal notifications and alerts.
     
    Who Should Attend:
    Slate users who build or manage communications in Deliver.

    Optimizing Assignments with Advanced Configurations


    Take a deeper dive into Assignment Lists by exploring advanced configurations, performance-focused approaches, and the use of materialized views and other strategies to support data-heavy workflows.
     
    Who Should Attend:
    Slate users who want to manage complex, high-volume processes with Assignments.